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Visual Concept & Ground-View Policy

Show the idea honestly.

Markatit visuals help a customer understand a proposed direction. They are not photographs of completed work, engineering documents or guarantees of the final construction.
Effective August 24, 2026
Draft for counsel review

These pages describe the product's current behavior. They do not guarantee legal compliance in every jurisdiction.

1. Concept status

Every rendered design is a concept visualization for sales and decision support. It may help compare products, materials and project directions, but it does not establish measurements, setbacks, utilities, drainage, structural design, code compliance, permits, manufacturer installation requirements or final cost.

2. Contractor review duty

Before sharing a visual or quote, the contractor must confirm that:

  • The property and target work area are correct.
  • The selected product, material, features and visible placement match the intended proposal.
  • The scope, price, taxes, deposit, terms and disclaimer are accurate.
  • The concept is feasible enough to discuss and is not represented as final engineering or a permit set.

3. Simulated ground views

A ground perspective rendered from an aerial, satellite or photorealistic 3D source reconstructs a viewpoint that was not captured by a camera at that spot. Markatit labels that output Rendered perspective and identifies it as not an actual photograph. The reconstruction may infer occluded details and must not be used as evidence of site conditions.

4. Ordinary design edits

A visual created directly on an uploaded ground photograph still contains rendered project elements. The untouched property photograph is the source; the proposed pool, spa, deck, landscaping or related work is a concept overlay or rendered edit. Before/after labels must distinguish those roles.

5. Source rights and customer consent

The contractor must have permission to upload and process customer/property images and to share the resulting quote. Do not upload private interior content, people, license plates, credentials or sensitive information that is unnecessary for the project. Map-derived imagery remains subject to provider licensing and attribution.

6. Multiple perspectives

Design-series and product-reference controls aim to keep a concept consistent across views, but rendering systems can drift. The contractor must compare perspectives for product geometry, spa position, finish, coping, deck, house, fence and tree consistency. A materially inconsistent set should be rendered again or submitted for quality review before customer use.

7. No professional-service substitution

Markatit is not an architect, engineer, surveyor, permit authority, licensed pool contractor or code official. Use qualified professionals and authoritative measurements for final design, safety, engineering, permitting and construction decisions.

8. Questions and quality concerns

Use the in-product refund request for a materially defective render. For policy questions, contact support@markatit.com.

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